Key Account Manager

Key Account Manager

We are seeking a Key Account Manager who is passionate about Sales and proficient at maintaining and growing existing business relationships while developing new ones.

About the role:

This role is responsible for proactively driving sales and revenue growth for our Industrial Market Sales team and executing against sales targets by serving the needs of our customers with new, replacement, or re-built equipment. Understanding our unique value proposition and effectively leveraging it to win business from our large customer base is crucial to the success of the Key Account Manager.

What you will do:

• Develop a thorough knowledge of our products and their applications.
• Be able to solve problems using critical thinking and your in-depth knowledge of our product offerings. Thinking “outside the box” is frequently required to provide customized, time-sensitive solutions to critical customer requirements.
• Travel to customer facilities, conduct detailed discussions on preventative maintenance, ensure proper use/calibration of our product, persuade customers to have spare units in inventory, and/or use our exclusive OEM-spec repair services to ensure maximized performance and longevity of their Dynamatic product.
• Apply well-developed sales acumen to uncover, qualify, and close sales opportunities.
• Address inquiries related to sales, service, technical applications, product returns and/or warranties, and general customer service calls.
• Prepare and present quotations/presentations related to products, repairs, and services.
• Conduct timely updates of quotations and/or customer status in CRM system.
• Perform regular and proactive follow-up on generated quotations.
• Participate in developing Dynamatic’s marketing strategy, including identifying new opportunities
• Travel on average of 3 weeks per month to develop, maintain, and nurture existing and new relationships
• Overcome technical and business objections of prospective customers
• Develop ways to improve customer experience and build brand loyalty
• Research the market and industry trends aimed at creating new opportunities to expand business

What we are looking for:

• Proactive and adaptive personality that can roll with the punches inherent in sales
• Creative problem solver who thrives when presented with a challenge
• Dependable: Accountable, Dedicated, Smart-Working
• Skilled: Problem-Solving Mentality, Knowledgeable, Resourceful
• Organizational skills to manage multiple priorities projects to meet deadlines and expectations
• Ability to work effectively and make decisions in a fast-paced, collaborative, team environment
• Comfortable and proficient working in a self-directed environment
• Moral and ethical foundation
• Proven success in negotiating and selling capital equipment in a consultative sales environment
• Eager to expand the company with new sales, clients, and territories
• Strong understanding of sales, including prospecting, qualifying, and closing

Education and Experience:

Bachelor’s degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Preferred: Experience with variable speed drive technology, i.e., VFD’s, Eddy Current dives/brakes/controls, Servo’s, motors, rotating equipment, consulting engineering, plant operations, metal stamping shop, municipal water/wastewater, or any other industry utilizing our technology.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.